Every Onyx engagement ships with a before/after metric-not a mood board. Lead with the number. Support with the narrative.
Beauty & Dental
+22%
consult volume · first 30 days
Automated consult capture and intent scoring replaced manual DM follow-up. Empty inquiry threads dropped 61%. Calendar holds increased without adding front-desk hours.
Before
Before: 14% of DMs went unanswered after hours. Consult booking took 3+ touchpoints.
After
After: 8-second intake response, auto-qualified leads, 22% more consults in 30 days.
Beauty & Dental
$14,200
recoverable / month
22% no-show rate exposed via calculator. Automated reminders and waitlist fill projected 41% recovery in 90 days.
Before
Before: 22% no-shows, manual reminder calls, empty chairs every Tuesday.
After
After: SMS + waitlist automation targeting 41% recovery within one quarter.
Hospitality
$127,400
commission savings / year
17% OTA load on $2.1M room revenue. Direct AI concierge path targets 36% shift to owned bookings.
Before
Before: 17% OTA commission on $2.1M room revenue. No after-hours direct booking path.
After
After: On-site concierge + owned booking surface targeting $127k annual commission retention.