ONYXAGENCY
System view

Automated Patient Acquisition System

Beauty & Dental · Med Spas

This is what we install-not a pitch deck. Capture every inquiry, qualify intent before your team picks up the phone, and recover bookings that would have died in silence.

Quantified StoryBeauty & Dental · Med Spas

22%

average consult volume increase · first 30 days

The system we install for aesthetic practices. Measured at the calendar-not in slide decks.

Three layers. One pipeline.

01

Capture

Answer in seconds

02

Qualify

Score before staff

03

Recover

Reclaim drop-offs

01Automated Consult Capture

Every inquiry gets answered in 8 seconds.

After-hours DMs, website chat, and missed-call texts route to one intake layer. It speaks in your clinic's voice-not a generic bot.

Live intake · 8s avg response

Hi-do you offer Botox for first-time clients?

Yes-we welcome new patients. What area are you most interested in treating?

Forehead lines. Mostly preventative.

Perfect. I have Tuesday 2:30 PM or Thursday 10 AM with Dr. Chen. Want me to hold one?

Visitor typing…
02Intent Qualification

Staff only talk to people ready to book.

The system scores treatment fit, budget signals, and urgency. High-intent leads land on your calendar. Tire-kickers get nurtured automatically.

If / then logic

Interest

DM · chat · missed call

Intent scored

Treatment fit + urgency

Consult scheduled

Calendar hold confirmed

CRM

If intent score ≥ 72 → then auto-book consult and notify front desk. Else nurture sequence.

03Abandoned-Booking Recovery

Drop-offs get a second chance-without manual follow-up.

If someone stalls at checkout, a timed SMS and email sequence re-engages them with slot holds, financing, and social proof. Your front desk never chases ghosts.

Recovery timeline · no manual chase

10:42 AM

Booking abandoned

Stopped at payment step · Tuesday 2:30 PM slot

+15 min

Recovery SMS sent

“Still thinking about Tuesday? Your slot is held 24 hours.”

+2 hr

Follow-up email

Before/after gallery + financing options + one-tap reschedule

+24 hr

Final nudge

Last-chance SMS with held slot link → consult booked

Ready to install

You have seen the machine. Next step: quantify your upside.